We start from the outcome, not the syllabus
The first question is never which course you want. It is what somebody should be able to do on the Monday that they cannot do on the Friday. A syllabus that is not tied to that is just a reading list.
How we train, and why it is built this way
Most training fails quietly. Everybody enjoys the two days, nothing changes, and nobody says so. These are the things we do differently to avoid that, written plainly enough that you can hold us to them.
What we hold to
Delegates work on their own material
Generic case studies are comfortable and forgettable. Wherever the material allows it, delegates bring their own contracts, their own registers, their own reports, and leave having already applied the method to the thing they actually have to fix.
Facilitators have done the job
Every programme is delivered by somebody who has held the role, not only studied it. It shows in the questions they can answer, which are usually the ones nobody wrote a slide for.
Small enough that people speak
A room where nobody asks anything is a room where nothing was learned. Group sizes are kept to the point where a facilitator can notice who has stopped following.
We tell you when we are the wrong answer
Sometimes the gap is a process problem wearing a training costume, and a course will not touch it. We would rather say that and keep the relationship than sell a programme that cannot work.
Four ways to run it
- Scheduled public courses
- Fixed dates in Pretoria, Johannesburg, Cape Town, Durban and further afield. Best when you have one or two people and want them exposed to other organisations.
- In-house
- At your premises, built around your systems and constraints. Usually the cheaper option past about six delegates, and always the more targeted one.
- Live online
- Facilitated in real time, not recorded. Suits distributed teams and anybody who cannot lose travel days.
- Bespoke programmes
- Where nothing in the catalogue fits, we design one. This starts with a conversation about the outcome, not a course code.