Advanced Non Conformance Management

Laboratory and Quality Management|5 days|Classroom or live online

This advanced programme assumes delegates already work in the field. It goes past the basics into accreditation preparation, quality management systems and the judgement calls that sit outside ISO 17025. At this level the constraint is rarely knowledge. It is judgement under pressure, which matters because an accreditation finding can stop a laboratory trading in a way no other quality failure does. Delegates leave able to work confidently with root cause analysis, non-conformance management and corrective and preventive action in their own organisation.

What delegates leave able to do

Review root cause analysis and say plainly whether it is working, measured against ISO 17025
Make a decision about non-conformance management without waiting for a specialist
Bring corrective and preventive action into line with current good practice
Improve measurement uncertainty within their own organisation

What the course covers

Accreditation preparation
Quality management systems
Root cause analysis
Non-conformance management
Corrective and preventive action
Measurement uncertainty
Laboratory safety

Who should attend

laboratory managers
analytical chemists
quality assurance officers
quality managers
laboratory technicians

Fees

South Africa	R18 000
Elsewhere in Africa and the Gulf	USD 1 800
Live online	USD 900

Per delegate, for the full 5 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

26 to 30 Oct 2026	Pretoria	R18 000
11 to 15 Jan 2027	Online	USD 900
22 to 26 Feb 2027	Cape Town	R18 000
22 to 26 Mar 2027	Online	USD 900
26 to 30 Apr 2027	Gaborone	USD 1 800
31 May to 4 Jun 2027	Windhoek	USD 1 800
12 to 16 Jul 2027	Johannesburg	R18 000
9 to 13 Aug 2027	Cape Town	R18 000
20 to 24 Sep 2027	Pretoria	R18 000
1 to 5 Nov 2027	Pretoria	R18 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)