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069 221 6943

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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Community Relations Reporting and Analytics

Communications and Public Relations|3 days|Classroom or live online

Community Relations Reporting and Analytics focuses on the measurement layer: what to count, what it means and how to present it. Delegates work through content planning and stakeholder mapping and the reporting built on top of them. The reporting layer matters because spokespeople are frequently appointed without ever having been trained. Delegates leave able to work confidently with message development, brand positioning and internal communication in their own organisation.

What delegates leave able to do

  • Make a decision about message development without waiting for a specialist, measured against stakeholder mapping methodology
  • Put brand positioning on a footing they can defend to a reviewer
  • Spot where internal communication is failing before it becomes a finding
  • Bring communication auditing into line with current good practice

What the course covers

  • Content planning
  • Stakeholder mapping
  • Message development
  • Brand positioning
  • Internal communication
  • Communication auditing
  • Investor communication

Who should attend

  • stakeholder relations officers
  • internal communication specialists
  • communications managers
  • public relations practitioners

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

12 to 14 Oct 2026Dar es SalaamUSD 1 500
30 Nov to 2 Dec 2026OnlineUSD 900
18 to 20 Jan 2027NairobiUSD 1 500
22 to 24 Feb 2027DurbanR13 000
5 to 7 Apr 2027JohannesburgR13 000
10 to 12 May 2027Port LouisUSD 1 500
21 to 23 Jun 2027PretoriaR13 000
2 to 4 Aug 2027HarareUSD 1 500
6 to 8 Sep 2027NairobiUSD 1 500
18 to 20 Oct 2027Port LouisUSD 1 500

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)