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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Digital Transformation in Service Level Agreements
Legal, Contracts and Governance|3 days|Classroom or live online
This programme examines how the practice is shifting, and what delegates should adopt, adapt or ignore. It works through arbitration and mediation and cross-border contracting as they stand today and where they are heading. The shift is worth understanding because regulators have moved from guidance to enforcement across several sectors. Delegates leave able to work confidently with service level agreements, company secretarial practice and board procedure in their own organisation.
What delegates leave able to do
- Take ownership of service level agreements rather than escalating it, measured against established contract law principles
- Make a decision about company secretarial practice without waiting for a specialist
- Review board procedure and say plainly whether it is working
- Bring employment law into line with current good practice
What the course covers
- Arbitration and mediation
- Cross-border contracting
- Service level agreements
- Company secretarial practice
- Board procedure
- Employment law
- Regulatory compliance
Who should attend
- company secretaries
- commercial managers who sign contracts
- governance practitioners
- legal advisors
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 19 to 21 Oct 2026 | Online | USD 900 |
| 23 to 25 Nov 2026 | Port Louis | USD 1 500 |
| 25 to 27 Jan 2027 | Online | USD 900 |
| 8 to 10 Mar 2027 | Durban | R13 000 |
| 26 to 28 Apr 2027 | Cape Town | R13 000 |
| 24 to 26 May 2027 | Cape Town | R13 000 |
| 5 to 7 Jul 2027 | Durban | R13 000 |
| 9 to 11 Aug 2027 | Port Louis | USD 1 500 |
| 6 to 8 Sep 2027 | Pretoria | R13 000 |
| 18 to 20 Oct 2027 | Pretoria | R13 000 |
| 29 Nov to 1 Dec 2027 | Johannesburg | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)