Skip to content

Training across Africa, the Middle East and live online

069 221 6943

ISP TrainingsInnovative Special Projects

Print this page or save it as a PDF to circulate internally.

Back to the course
Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Document Control: Tools and Techniques

Laboratory and Quality Management|3 days|Classroom or live online

This is a hands-on programme. Delegates spend most of the time working through reagent management and data integrity on live scenarios rather than listening to theory about them. The practical emphasis is deliberate: quality managers are often appointed from the bench without management training, and reading about the method has repeatedly proved insufficient. Delegates leave able to work confidently with equipment calibration, root cause analysis and measurement uncertainty in their own organisation.

What delegates leave able to do

  • Put equipment calibration on a footing they can defend to a reviewer, measured against ISO 17025
  • Make a decision about root cause analysis without waiting for a specialist
  • Spot where measurement uncertainty is failing before it becomes a finding
  • Explain sample handling and chain of custody to someone who does not do the work

What the course covers

  • Reagent management
  • Data integrity
  • Equipment calibration
  • Root cause analysis
  • Measurement uncertainty
  • Sample handling and chain of custody
  • Supplier qualification

Who should attend

  • laboratory technicians
  • quality managers
  • internal auditors in laboratories

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

4 to 6 Jan 2027OnlineUSD 900
22 to 24 Feb 2027OnlineUSD 900
22 to 24 Mar 2027NairobiUSD 1 500
26 to 28 Apr 2027Cape TownR13 000
31 May to 2 Jun 2027OnlineUSD 900
12 to 14 Jul 2027LusakaUSD 1 500
23 to 25 Aug 2027AccraUSD 1 500
27 to 29 Sep 2027GaboroneUSD 1 500
8 to 10 Nov 2027JohannesburgR13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)