Fundamentals of Non Conformance Management

Laboratory and Quality Management|2 days|Classroom or live online

Fundamentals of Non Conformance Management is built for delegates who need to be useful in this area quickly. It starts at first principles and works through internal auditing and root cause analysis without assuming prior specialist training. The programme exists because quality managers are often appointed from the bench without management training, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with quality management systems, sample handling and chain of custody and laboratory safety in their own organisation.

What delegates leave able to do

Take ownership of quality management systems rather than escalating it, measured against ISO 17025
Improve sample handling and chain of custody within their own organisation
Spot where laboratory safety is failing before it becomes a finding
Review accreditation preparation and say plainly whether it is working

What the course covers

Internal auditing
Root cause analysis
Quality management systems
Sample handling and chain of custody
Laboratory safety
Accreditation preparation
Measurement uncertainty

Who should attend

technical signatories
analytical chemists
quality managers
laboratory technicians

Fees

South Africa	R10 000
Elsewhere in Africa and the Gulf	USD 1 100
Live online	USD 900

Per delegate, for the full 2 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

9 to 10 Nov 2026	Nairobi	USD 1 100
1 to 2 Feb 2027	Johannesburg	R10 000
22 to 23 Mar 2027	Lagos	USD 1 100
19 to 20 Apr 2027	Pretoria	R10 000
17 to 18 May 2027	Nairobi	USD 1 100
28 to 29 Jun 2027	Cape Town	R10 000
26 to 27 Jul 2027	Durban	R10 000
6 to 7 Sep 2027	Johannesburg	R10 000
18 to 19 Oct 2027	Johannesburg	R10 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)