Fundamentals of Root Cause Analysis

Laboratory and Quality Management|2 days|Classroom or live online

Fundamentals of Root Cause Analysis is built for delegates who need to be useful in this area quickly. It starts at first principles and works through reagent management and non-conformance management without assuming prior specialist training. The programme exists because method validation is frequently treated as paperwork rather than as evidence, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with sample handling and chain of custody, laboratory safety and proficiency testing in their own organisation.

What delegates leave able to do

Put sample handling and chain of custody on a footing they can defend to a reviewer, measured against ISO 17025
Improve laboratory safety within their own organisation
Take ownership of proficiency testing rather than escalating it
Spot where supplier qualification is failing before it becomes a finding

What the course covers

Reagent management
Non-conformance management
Sample handling and chain of custody
Laboratory safety
Proficiency testing
Supplier qualification
Root cause analysis

Who should attend

technical signatories
laboratory supervisors
quality managers
laboratory managers

Fees

South Africa	R10 000
Elsewhere in Africa and the Gulf	USD 1 100
Live online	USD 900

Per delegate, for the full 2 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

26 to 27 Oct 2026	Johannesburg	R10 000
23 to 24 Nov 2026	Online	USD 900
11 to 12 Jan 2027	Gaborone	USD 1 100
1 to 2 Mar 2027	Gaborone	USD 1 100
29 to 30 Mar 2027	Pretoria	R10 000
10 to 11 May 2027	Durban	R10 000
21 to 22 Jun 2027	Dar es Salaam	USD 1 100
19 to 20 Jul 2027	Nairobi	USD 1 100
30 to 31 Aug 2027	Harare	USD 1 100
4 to 5 Oct 2027	Pretoria	R10 000
22 to 23 Nov 2027	Johannesburg	R10 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)