Fundamentals of Service Delivery Planning

Public Sector and Municipal Management|2 days|Classroom or live online

Fundamentals of Service Delivery Planning is built for delegates who need to be useful in this area quickly. It starts at first principles and works through asset management and supply chain compliance in government without assuming prior specialist training. The programme exists because audit outcomes have become the dominant measure of municipal performance, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with irregular expenditure, municipal budgeting and council procedure in their own organisation.

What delegates leave able to do

Bring irregular expenditure into line with current good practice, measured against the PFMA
Explain municipal budgeting to someone who does not do the work
Put council procedure on a footing they can defend to a reviewer
Take ownership of annual reporting rather than escalating it

What the course covers

Asset management
Supply chain compliance in government
Irregular expenditure
Municipal budgeting
Council procedure
Annual reporting
Audit action planning

Who should attend

public sector finance officials
municipal managers
supply chain practitioners in government
public entity board members

Fees

South Africa	R10 000
Elsewhere in Africa and the Gulf	USD 1 100
Live online	USD 900

Per delegate, for the full 2 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

23 to 24 Nov 2026	Lusaka	USD 1 100
1 to 2 Feb 2027	Kampala	USD 1 100
15 to 16 Mar 2027	Online	USD 900
12 to 13 Apr 2027	Pretoria	R10 000
17 to 18 May 2027	Durban	R10 000
28 to 29 Jun 2027	Nairobi	USD 1 100
26 to 27 Jul 2027	Cape Town	R10 000
30 to 31 Aug 2027	Durban	R10 000
4 to 5 Oct 2027	Online	USD 900
1 to 2 Nov 2027	Gaborone	USD 1 100

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)