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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Leading Corrective and Preventive Action Teams
Laboratory and Quality Management|3 days|Classroom or live online
This programme is for the person accountable for the work rather than the person doing it. It covers corrective and preventive action and non-conformance management from the position of someone who must review, approve and answer for the output. Managers carry this because an accreditation finding can stop a laboratory trading in a way no other quality failure does, and the accountability does not delegate cleanly. Delegates leave able to work confidently with root cause analysis, equipment calibration and sample handling and chain of custody in their own organisation.
What delegates leave able to do
- Bring root cause analysis into line with current good practice, measured against SANAS accreditation requirements
- Explain equipment calibration to someone who does not do the work
- Make a decision about sample handling and chain of custody without waiting for a specialist
- Spot where supplier qualification is failing before it becomes a finding
What the course covers
- Corrective and preventive action
- Non-conformance management
- Root cause analysis
- Equipment calibration
- Sample handling and chain of custody
- Supplier qualification
- Laboratory design
Who should attend
- analytical chemists
- laboratory supervisors
- quality assurance officers
- technical signatories
- laboratory technicians
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 9 to 11 Nov 2026 | Pretoria | R13 000 |
| 8 to 10 Feb 2027 | Windhoek | USD 1 500 |
| 22 to 24 Mar 2027 | Cape Town | R13 000 |
| 3 to 5 May 2027 | Kigali | USD 1 500 |
| 7 to 9 Jun 2027 | Cape Town | R13 000 |
| 5 to 7 Jul 2027 | Johannesburg | R13 000 |
| 9 to 11 Aug 2027 | Kigali | USD 1 500 |
| 13 to 15 Sep 2027 | Cape Town | R13 000 |
| 18 to 20 Oct 2027 | Nairobi | USD 1 500 |
| 29 Nov to 1 Dec 2027 | Kampala | USD 1 500 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)