Leading Non Conformance Management Teams

Laboratory and Quality Management|3 days|Classroom or live online

This programme is for the person accountable for the work rather than the person doing it. It covers laboratory design and reagent management from the position of someone who must review, approve and answer for the output. Managers carry this because an accreditation finding can stop a laboratory trading in a way no other quality failure does, and the accountability does not delegate cleanly. Delegates leave able to work confidently with method validation, proficiency testing and sample handling and chain of custody in their own organisation.

What delegates leave able to do

Explain method validation to someone who does not do the work, measured against ISO 17025
Bring proficiency testing into line with current good practice
Put sample handling and chain of custody on a footing they can defend to a reviewer
Make a decision about technical record keeping without waiting for a specialist

What the course covers

Laboratory design
Reagent management
Method validation
Proficiency testing
Sample handling and chain of custody
Technical record keeping
Supplier qualification

Who should attend

laboratory supervisors
laboratory technicians
technical signatories
laboratory managers
analytical chemists

Fees

South Africa	R13 000
Elsewhere in Africa and the Gulf	USD 1 500
Live online	USD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

11 to 13 Jan 2027	Online	USD 900
8 to 10 Feb 2027	Kigali	USD 1 500
8 to 10 Mar 2027	Windhoek	USD 1 500
26 to 28 Apr 2027	Port Louis	USD 1 500
24 to 26 May 2027	Pretoria	R13 000
28 to 30 Jun 2027	Lagos	USD 1 500
9 to 11 Aug 2027	Windhoek	USD 1 500
13 to 15 Sep 2027	Lusaka	USD 1 500
11 to 13 Oct 2027	Dar es Salaam	USD 1 500
29 Nov to 1 Dec 2027	Windhoek	USD 1 500

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

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