Non Conformance Management Auditing and Assurance
3 days|Delivered on request
This programme is written from the assurance side. Delegates learn to test whether root cause analysis and document control are working as claimed, and how to evidence the conclusion. Assurance work is under scrutiny because an accreditation finding can stop a laboratory trading in a way no other quality failure does. Delegates leave able to work confidently with supplier qualification, corrective and preventive action and internal auditing in their own organisation.
What delegates leave able to do
- Take ownership of supplier qualification rather than escalating it, measured against ISO 17025
- Spot where corrective and preventive action is failing before it becomes a finding
- Bring internal auditing into line with current good practice
- Make a decision about measurement uncertainty without waiting for a specialist
What the course covers
- Root cause analysis
- Document control
- Supplier qualification
- Corrective and preventive action
- Internal auditing
- Measurement uncertainty
- Quality management systems
Who should attend
- laboratory managers
- quality managers
- quality assurance officers
- internal auditors in laboratories
- laboratory supervisors
