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069 221 6943

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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Non Conformance Management for Small and Medium Enterprises

Laboratory and Quality Management|3 days|Classroom or live online

Non Conformance Management for Small and Medium Enterprises takes the discipline and works it through the constraints of this operating context, including sample handling and chain of custody, method validation and the compliance obligations that come with it. The sector framing is necessary because an accreditation finding can stop a laboratory trading in a way no other quality failure does, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with supplier qualification, equipment calibration and reagent management in their own organisation.

What delegates leave able to do

  • Improve supplier qualification within their own organisation, measured against ISO 9001
  • Bring equipment calibration into line with current good practice
  • Explain reagent management to someone who does not do the work
  • Put data integrity on a footing they can defend to a reviewer

What the course covers

  • Sample handling and chain of custody
  • Method validation
  • Supplier qualification
  • Equipment calibration
  • Reagent management
  • Data integrity
  • Document control

Who should attend

  • technical signatories
  • internal auditors in laboratories
  • laboratory supervisors
  • quality managers

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

12 to 14 Oct 2026Cape TownR13 000
23 to 25 Nov 2026PretoriaR13 000
1 to 3 Feb 2027OnlineUSD 900
1 to 3 Mar 2027OnlineUSD 900
12 to 14 Apr 2027DubaiUSD 1 500
31 May to 2 Jun 2027WindhoekUSD 1 500
5 to 7 Jul 2027PretoriaR13 000
9 to 11 Aug 2027WindhoekUSD 1 500
20 to 22 Sep 2027PretoriaR13 000
25 to 27 Oct 2027LagosUSD 1 500
29 Nov to 1 Dec 2027WindhoekUSD 1 500

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)