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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Non Conformance Management Masterclass
Laboratory and Quality Management|5 days|Classroom or live online
This advanced programme assumes delegates already work in the field. It goes past the basics into document control, reagent management and the judgement calls that sit outside ISO 17025. At this level the constraint is rarely knowledge. It is judgement under pressure, which matters because method validation is frequently treated as paperwork rather than as evidence. Delegates leave able to work confidently with measurement uncertainty, root cause analysis and accreditation preparation in their own organisation.
What delegates leave able to do
- Spot where measurement uncertainty is failing before it becomes a finding, measured against ISO 17025
- Put root cause analysis on a footing they can defend to a reviewer
- Bring accreditation preparation into line with current good practice
- Make a decision about data integrity without waiting for a specialist
What the course covers
- Document control
- Reagent management
- Measurement uncertainty
- Root cause analysis
- Accreditation preparation
- Data integrity
- Technical record keeping
Who should attend
- internal auditors in laboratories
- analytical chemists
- laboratory supervisors
- technical signatories
- quality assurance officers
Fees
| South Africa | R18 000 |
| Elsewhere in Africa and the Gulf | USD 1 800 |
| Live online | USD 900 |
Per delegate, for the full 5 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 2 to 6 Nov 2026 | Durban | R18 000 |
| 18 to 22 Jan 2027 | Online | USD 900 |
| 1 to 5 Mar 2027 | Pretoria | R18 000 |
| 29 Mar to 2 Apr 2027 | Port Louis | USD 1 800 |
| 17 to 21 May 2027 | Durban | R18 000 |
| 28 Jun to 2 Jul 2027 | Johannesburg | R18 000 |
| 2 to 6 Aug 2027 | Cape Town | R18 000 |
| 13 to 17 Sep 2027 | Pretoria | R18 000 |
| 18 to 22 Oct 2027 | Lusaka | USD 1 800 |
| 29 Nov to 3 Dec 2027 | Online | USD 900 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)