Non Conformance Management: Tools and Techniques
3 days|Delivered on request
This is a hands-on programme. Delegates spend most of the time working through supplier qualification and quality management systems on live scenarios rather than listening to theory about them. The practical emphasis is deliberate: quality managers are often appointed from the bench without management training, and reading about the method has repeatedly proved insufficient. Delegates leave able to work confidently with laboratory design, accreditation preparation and reagent management in their own organisation.
What delegates leave able to do
- Review laboratory design and say plainly whether it is working, measured against ISO 9001
- Make a decision about accreditation preparation without waiting for a specialist
- Put reagent management on a footing they can defend to a reviewer
- Explain sample handling and chain of custody to someone who does not do the work
What the course covers
- Supplier qualification
- Quality management systems
- Laboratory design
- Accreditation preparation
- Reagent management
- Sample handling and chain of custody
- Laboratory safety
Who should attend
- internal auditors in laboratories
- laboratory technicians
- quality assurance officers
