Quality Management Systems for Non-Specialists
2 days|Delivered on request
Quality Management Systems for Non-Specialists is built for delegates who need to be useful in this area quickly. It starts at first principles and works through technical record keeping and measurement uncertainty without assuming prior specialist training. The programme exists because quality managers are often appointed from the bench without management training, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with corrective and preventive action, non-conformance management and reagent management in their own organisation.
What delegates leave able to do
- Spot where corrective and preventive action is failing before it becomes a finding, measured against SANAS accreditation requirements
- Make a decision about non-conformance management without waiting for a specialist
- Explain reagent management to someone who does not do the work
- Put accreditation preparation on a footing they can defend to a reviewer
What the course covers
- Technical record keeping
- Measurement uncertainty
- Corrective and preventive action
- Non-conformance management
- Reagent management
- Accreditation preparation
- Document control
Who should attend
- laboratory managers
- laboratory supervisors
- technical signatories
- internal auditors in laboratories
