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069 221 6943

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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Quality Management Systems Masterclass

Laboratory and Quality Management|5 days|Classroom or live online

This advanced programme assumes delegates already work in the field. It goes past the basics into non-conformance management, laboratory design and the judgement calls that sit outside ISO 9001. At this level the constraint is rarely knowledge. It is judgement under pressure, which matters because an accreditation finding can stop a laboratory trading in a way no other quality failure does. Delegates leave able to work confidently with technical record keeping, accreditation preparation and sample handling and chain of custody in their own organisation.

What delegates leave able to do

  • Spot where technical record keeping is failing before it becomes a finding, measured against ISO 9001
  • Review accreditation preparation and say plainly whether it is working
  • Put sample handling and chain of custody on a footing they can defend to a reviewer
  • Improve quality management systems within their own organisation

What the course covers

  • Non-conformance management
  • Laboratory design
  • Technical record keeping
  • Accreditation preparation
  • Sample handling and chain of custody
  • Quality management systems
  • Proficiency testing

Who should attend

  • quality managers
  • laboratory supervisors
  • internal auditors in laboratories
  • quality assurance officers
  • laboratory technicians

Fees

South AfricaR18 000
Elsewhere in Africa and the GulfUSD 1 800
Live onlineUSD 900

Per delegate, for the full 5 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

19 to 23 Oct 2026DurbanR18 000
30 Nov to 4 Dec 2026Dar es SalaamUSD 1 800
4 to 8 Jan 2027DubaiUSD 1 800
15 to 19 Feb 2027Cape TownR18 000
15 to 19 Mar 2027Cape TownR18 000
19 to 23 Apr 2027PretoriaR18 000
31 May to 4 Jun 2027PretoriaR18 000
28 Jun to 2 Jul 2027JohannesburgR18 000
16 to 20 Aug 2027OnlineUSD 900
13 to 17 Sep 2027PretoriaR18 000
1 to 5 Nov 2027KampalaUSD 1 800

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)