Quality Management Systems Reporting and Analytics
3 days|Delivered on request
Quality Management Systems Reporting and Analytics focuses on the measurement layer: what to count, what it means and how to present it. Delegates work through reagent management and corrective and preventive action and the reporting built on top of them. The reporting layer matters because an accreditation finding can stop a laboratory trading in a way no other quality failure does. Delegates leave able to work confidently with internal auditing, supplier qualification and non-conformance management in their own organisation.
What delegates leave able to do
- Take ownership of internal auditing rather than escalating it, measured against SANAS accreditation requirements
- Improve supplier qualification within their own organisation
- Bring non-conformance management into line with current good practice
- Make a decision about sample handling and chain of custody without waiting for a specialist
What the course covers
- Reagent management
- Corrective and preventive action
- Internal auditing
- Supplier qualification
- Non-conformance management
- Sample handling and chain of custody
- Quality management systems
Who should attend
- laboratory supervisors
- laboratory technicians
- laboratory managers
- analytical chemists
