Root Cause Analysis for Small and Medium Enterprises

Laboratory and Quality Management|3 days|Classroom or live online

Root Cause Analysis for Small and Medium Enterprises takes the discipline and works it through the constraints of this operating context, including data integrity, reagent management and the compliance obligations that come with it. The sector framing is necessary because quality managers are often appointed from the bench without management training, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with internal auditing, equipment calibration and proficiency testing in their own organisation.

What delegates leave able to do

Put internal auditing on a footing they can defend to a reviewer, measured against good laboratory practice
Take ownership of equipment calibration rather than escalating it
Bring proficiency testing into line with current good practice
Review accreditation preparation and say plainly whether it is working

What the course covers

Data integrity
Reagent management
Internal auditing
Equipment calibration
Proficiency testing
Accreditation preparation
Document control

Who should attend

technical signatories
laboratory technicians
quality managers
quality assurance officers

Fees

South Africa	R13 000
Elsewhere in Africa and the Gulf	USD 1 500
Live online	USD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

12 to 14 Oct 2026	Dar es Salaam	USD 1 500
9 to 11 Nov 2026	Dar es Salaam	USD 1 500
25 to 27 Jan 2027	Johannesburg	R13 000
22 to 24 Feb 2027	Pretoria	R13 000
29 to 31 Mar 2027	Cape Town	R13 000
3 to 5 May 2027	Lagos	USD 1 500
14 to 16 Jun 2027	Cape Town	R13 000
12 to 14 Jul 2027	Johannesburg	R13 000
23 to 25 Aug 2027	Pretoria	R13 000
11 to 13 Oct 2027	Pretoria	R13 000
8 to 10 Nov 2027	Johannesburg	R13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)