Service Level Agreements for Managers
3 days|Delivered on request
This programme is for the person accountable for the work rather than the person doing it. It covers data protection under POPIA and commercial law fundamentals from the position of someone who must review, approve and answer for the output. Managers carry this because commercial teams routinely sign obligations that legal only sees after a dispute, and the accountability does not delegate cleanly. Delegates leave able to work confidently with employment law, contract lifecycle management and liability and indemnity in their own organisation.
What delegates leave able to do
- Take ownership of employment law rather than escalating it, measured against the Companies Act
- Review contract lifecycle management and say plainly whether it is working
- Improve liability and indemnity within their own organisation
- Spot where intellectual property is failing before it becomes a finding
What the course covers
- Data protection under POPIA
- Commercial law fundamentals
- Employment law
- Contract lifecycle management
- Liability and indemnity
- Intellectual property
- Company secretarial practice
Who should attend
- governance practitioners
- compliance officers
- in-house counsel
- contract managers
- board secretaries

