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ISP TrainingsInnovative Special Projects

Service Level Agreements Masterclass

5 days|Delivered on request

This advanced programme assumes delegates already work in the field. It goes past the basics into arbitration and mediation, intellectual property and the judgement calls that sit outside King IV. At this level the constraint is rarely knowledge. It is judgement under pressure, which matters because regulators have moved from guidance to enforcement across several sectors. Delegates leave able to work confidently with competition law, regulatory compliance and service level agreements in their own organisation.

What delegates leave able to do

  • Improve competition law within their own organisation, measured against King IV
  • Review regulatory compliance and say plainly whether it is working
  • Explain service level agreements to someone who does not do the work
  • Put corporate governance on a footing they can defend to a reviewer

What the course covers

  • Arbitration and mediation
  • Intellectual property
  • Competition law
  • Regulatory compliance
  • Service level agreements
  • Corporate governance
  • Contract lifecycle management

Who should attend

  • legal advisors
  • compliance officers
  • governance practitioners
  • in-house counsel
  • contract managers
Hands reviewing printed contract documents on a desk

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