Strategic Service Level Agreements

Legal, Contracts and Governance|5 days|Classroom or live online

Strategic Service Level Agreements looks at this work from the level at which it is resourced and defended. The focus is on board procedure, employment law and how both connect to what the organisation is actually trying to achieve. This matters at the strategic level because contract value leaks quietly through weak administration rather than through litigation. Delegates leave able to work confidently with company secretarial practice, contract interpretation and service level agreements in their own organisation.

What delegates leave able to do

Improve company secretarial practice within their own organisation, measured against King IV
Make a decision about contract interpretation without waiting for a specialist
Review service level agreements and say plainly whether it is working
Spot where corporate governance is failing before it becomes a finding

What the course covers

Board procedure
Employment law
Company secretarial practice
Contract interpretation
Service level agreements
Corporate governance
Contract drafting

Who should attend

compliance officers
company secretaries
commercial managers who sign contracts
board secretaries
in-house counsel

Fees

South Africa	R18 000
Elsewhere in Africa and the Gulf	USD 1 800
Live online	USD 900

Per delegate, for the full 5 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

23 to 27 Nov 2026	Cairo	USD 1 800
8 to 12 Feb 2027	Lagos	USD 1 800
22 to 26 Mar 2027	Cape Town	R18 000
3 to 7 May 2027	Windhoek	USD 1 800
14 to 18 Jun 2027	Nairobi	USD 1 800
19 to 23 Jul 2027	Pretoria	R18 000
16 to 20 Aug 2027	Dubai	USD 1 800
20 to 24 Sep 2027	Lagos	USD 1 800
1 to 5 Nov 2027	Pretoria	R18 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)