Advanced Issues Management

Communications and Public Relations|5 days|Classroom or live online

This advanced programme assumes delegates already work in the field. It goes past the basics into reputation measurement, media relations and the judgement calls that sit outside recognised crisis communication protocols. At this level the constraint is rarely knowledge. It is judgement under pressure, which matters because an organisation's reputation is now formed faster than its communications function can respond. Delegates leave able to work confidently with crisis communication, stakeholder mapping and social media strategy in their own organisation.

What delegates leave able to do

Put crisis communication on a footing they can defend to a reviewer, measured against recognised crisis communication protocols
Review stakeholder mapping and say plainly whether it is working
Spot where social media strategy is failing before it becomes a finding
Make a decision about message development without waiting for a specialist

What the course covers

Reputation measurement
Media relations
Crisis communication
Stakeholder mapping
Social media strategy
Message development
Brand positioning

Who should attend

corporate affairs managers
stakeholder relations officers
communications managers
internal communication specialists
marketing managers

Fees

South Africa	R18 000
Elsewhere in Africa and the Gulf	USD 1 800
Live online	USD 900

Per delegate, for the full 5 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

11 to 15 Jan 2027	Pretoria	R18 000
15 to 19 Feb 2027	Cape Town	R18 000
15 to 19 Mar 2027	Online	USD 900
3 to 7 May 2027	Nairobi	USD 1 800
14 to 18 Jun 2027	Pretoria	R18 000
26 to 30 Jul 2027	Cairo	USD 1 800
6 to 10 Sep 2027	Johannesburg	R18 000
4 to 8 Oct 2027	Dar es Salaam	USD 1 800
15 to 19 Nov 2027	Cape Town	R18 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)