Artificial Intelligence in Crisis Communication

Communications and Public Relations|3 days|Classroom or live online

This programme examines how the practice is shifting, and what delegates should adopt, adapt or ignore. It works through issues management and content planning as they stand today and where they are heading. The shift is worth understanding because an organisation's reputation is now formed faster than its communications function can respond. Delegates leave able to work confidently with internal communication, spokesperson training and message development in their own organisation.

What delegates leave able to do

Make a decision about internal communication without waiting for a specialist, measured against established corporate communication practice
Take ownership of spokesperson training rather than escalating it
Explain message development to someone who does not do the work
Improve media relations within their own organisation

What the course covers

Issues management
Content planning
Internal communication
Spokesperson training
Message development
Media relations
Crisis communication

Who should attend

communications managers
marketing managers
executives who face media
internal communication specialists

Fees

South Africa	R13 000
Elsewhere in Africa and the Gulf	USD 1 500
Live online	USD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

16 to 18 Nov 2026	Kampala	USD 1 500
4 to 6 Jan 2027	Pretoria	R13 000
1 to 3 Feb 2027	Lusaka	USD 1 500
1 to 3 Mar 2027	Accra	USD 1 500
5 to 7 Apr 2027	Windhoek	USD 1 500
17 to 19 May 2027	Nairobi	USD 1 500
14 to 16 Jun 2027	Pretoria	R13 000
26 to 28 Jul 2027	Pretoria	R13 000
6 to 8 Sep 2027	Online	USD 900
4 to 6 Oct 2027	Johannesburg	R13 000
8 to 10 Nov 2027	Online	USD 900

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)