Artificial Intelligence in Service Delivery Planning

Public Sector and Municipal Management|3 days|Classroom or live online

This programme examines how the practice is shifting, and what delegates should adopt, adapt or ignore. It works through asset management and irregular expenditure as they stand today and where they are heading. The shift is worth understanding because audit outcomes have become the dominant measure of municipal performance. Delegates leave able to work confidently with council procedure, integrated development planning and municipal budgeting in their own organisation.

What delegates leave able to do

Take ownership of council procedure rather than escalating it, measured against the PFMA
Spot where integrated development planning is failing before it becomes a finding
Explain municipal budgeting to someone who does not do the work
Make a decision about service delivery planning without waiting for a specialist

What the course covers

Asset management
Irregular expenditure
Council procedure
Integrated development planning
Municipal budgeting
Service delivery planning
Intergovernmental relations

Who should attend

councillors and committee members
internal auditors in the public sector
public entity board members
performance management officers

Fees

South Africa	R13 000
Elsewhere in Africa and the Gulf	USD 1 500
Live online	USD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

9 to 11 Nov 2026	Johannesburg	R13 000
18 to 20 Jan 2027	Cape Town	R13 000
15 to 17 Feb 2027	Port Louis	USD 1 500
22 to 24 Mar 2027	Online	USD 900
19 to 21 Apr 2027	Lagos	USD 1 500
31 May to 2 Jun 2027	Dubai	USD 1 500
12 to 14 Jul 2027	Cape Town	R13 000
16 to 18 Aug 2027	Online	USD 900
20 to 22 Sep 2027	Nairobi	USD 1 500
18 to 20 Oct 2027	Windhoek	USD 1 500
22 to 24 Nov 2027	Online	USD 900

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)