Communication Measurement in the Public Sector

Communications and Public Relations|3 days|Classroom or live online

Communication Measurement in the Public Sector takes the discipline and works it through the constraints of this operating context, including communication auditing, message development and the compliance obligations that come with it. The sector framing is necessary because internal communication failures surface later as engagement and retention problems, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with internal communication, reputation measurement and campaign planning in their own organisation.

What delegates leave able to do

Improve internal communication within their own organisation, measured against recognised crisis communication protocols
Review reputation measurement and say plainly whether it is working
Make a decision about campaign planning without waiting for a specialist
Explain stakeholder mapping to someone who does not do the work

What the course covers

Communication auditing
Message development
Internal communication
Reputation measurement
Campaign planning
Stakeholder mapping
Media relations

Who should attend

corporate affairs managers
public relations practitioners
executives who face media
spokespeople and media contacts

Fees

South Africa	R13 000
Elsewhere in Africa and the Gulf	USD 1 500
Live online	USD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

12 to 14 Oct 2026	Online	USD 900
30 Nov to 2 Dec 2026	Durban	R13 000
11 to 13 Jan 2027	Online	USD 900
22 to 24 Feb 2027	Lagos	USD 1 500
29 to 31 Mar 2027	Online	USD 900
17 to 19 May 2027	Pretoria	R13 000
14 to 16 Jun 2027	Johannesburg	R13 000
2 to 4 Aug 2027	Cape Town	R13 000
13 to 15 Sep 2027	Cape Town	R13 000
25 to 27 Oct 2027	Online	USD 900

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)