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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Communication Measurement Masterclass

Communications and Public Relations|5 days|Classroom or live online

This advanced programme assumes delegates already work in the field. It goes past the basics into crisis communication, community engagement and the judgement calls that sit outside stakeholder mapping methodology. At this level the constraint is rarely knowledge. It is judgement under pressure, which matters because internal communication failures surface later as engagement and retention problems. Delegates leave able to work confidently with issues management, content planning and campaign planning in their own organisation.

What delegates leave able to do

  • Make a decision about issues management without waiting for a specialist, measured against stakeholder mapping methodology
  • Bring content planning into line with current good practice
  • Put campaign planning on a footing they can defend to a reviewer
  • Review social media strategy and say plainly whether it is working

What the course covers

  • Crisis communication
  • Community engagement
  • Issues management
  • Content planning
  • Campaign planning
  • Social media strategy
  • Speech writing

Who should attend

  • corporate affairs managers
  • stakeholder relations officers
  • internal communication specialists
  • communications managers
  • marketing managers

Fees

South AfricaR18 000
Elsewhere in Africa and the GulfUSD 1 800
Live onlineUSD 900

Per delegate, for the full 5 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

5 to 9 Oct 2026PretoriaR18 000
2 to 6 Nov 2026NairobiUSD 1 800
25 to 29 Jan 2027KampalaUSD 1 800
8 to 12 Mar 2027KigaliUSD 1 800
19 to 23 Apr 2027OnlineUSD 900
24 to 28 May 2027Dar es SalaamUSD 1 800
5 to 9 Jul 2027Dar es SalaamUSD 1 800
2 to 6 Aug 2027JohannesburgR18 000
20 to 24 Sep 2027WindhoekUSD 1 800
25 to 29 Oct 2027OnlineUSD 900
29 Nov to 3 Dec 2027Cape TownR18 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)