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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Communication Measurement Reporting and Analytics
Communications and Public Relations|3 days|Classroom or live online
Communication Measurement Reporting and Analytics focuses on the measurement layer: what to count, what it means and how to present it. Delegates work through content planning and communication auditing and the reporting built on top of them. The reporting layer matters because spokespeople are frequently appointed without ever having been trained. Delegates leave able to work confidently with brand positioning, community engagement and issues management in their own organisation.
What delegates leave able to do
- Review brand positioning and say plainly whether it is working, measured against recognised crisis communication protocols
- Take ownership of community engagement rather than escalating it
- Make a decision about issues management without waiting for a specialist
- Put speech writing on a footing they can defend to a reviewer
What the course covers
- Content planning
- Communication auditing
- Brand positioning
- Community engagement
- Issues management
- Speech writing
- Media relations
Who should attend
- spokespeople and media contacts
- public relations practitioners
- marketing managers
- stakeholder relations officers
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 2 to 4 Nov 2026 | Johannesburg | R13 000 |
| 4 to 6 Jan 2027 | Online | USD 900 |
| 8 to 10 Feb 2027 | Durban | R13 000 |
| 22 to 24 Mar 2027 | Lusaka | USD 1 500 |
| 3 to 5 May 2027 | Pretoria | R13 000 |
| 7 to 9 Jun 2027 | Durban | R13 000 |
| 19 to 21 Jul 2027 | Johannesburg | R13 000 |
| 30 Aug to 1 Sep 2027 | Pretoria | R13 000 |
| 4 to 6 Oct 2027 | Nairobi | USD 1 500 |
| 8 to 10 Nov 2027 | Durban | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
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