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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Community Relations for Managers
Communications and Public Relations|3 days|Classroom or live online
This programme is for the person accountable for the work rather than the person doing it. It covers interview technique and brand positioning from the position of someone who must review, approve and answer for the output. Managers carry this because internal communication failures surface later as engagement and retention problems, and the accountability does not delegate cleanly. Delegates leave able to work confidently with message development, media relations and issues management in their own organisation.
What delegates leave able to do
- Take ownership of message development rather than escalating it, measured against recognised crisis communication protocols
- Review media relations and say plainly whether it is working
- Put issues management on a footing they can defend to a reviewer
- Explain social media strategy to someone who does not do the work
What the course covers
- Interview technique
- Brand positioning
- Message development
- Media relations
- Issues management
- Social media strategy
- Internal communication
Who should attend
- communications managers
- marketing managers
- internal communication specialists
- executives who face media
- stakeholder relations officers
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 2 to 4 Nov 2026 | Johannesburg | R13 000 |
| 11 to 13 Jan 2027 | Dubai | USD 1 500 |
| 1 to 3 Mar 2027 | Cairo | USD 1 500 |
| 5 to 7 Apr 2027 | Pretoria | R13 000 |
| 10 to 12 May 2027 | Cape Town | R13 000 |
| 21 to 23 Jun 2027 | Durban | R13 000 |
| 2 to 4 Aug 2027 | Gaborone | USD 1 500 |
| 30 Aug to 1 Sep 2027 | Nairobi | USD 1 500 |
| 4 to 6 Oct 2027 | Gaborone | USD 1 500 |
| 1 to 3 Nov 2027 | Cape Town | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)