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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Community Relations in the Public Sector

Communications and Public Relations|3 days|Classroom or live online

Community Relations in the Public Sector takes the discipline and works it through the constraints of this operating context, including press release writing, communication auditing and the compliance obligations that come with it. The sector framing is necessary because an organisation's reputation is now formed faster than its communications function can respond, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with crisis communication, stakeholder mapping and community engagement in their own organisation.

What delegates leave able to do

  • Bring crisis communication into line with current good practice, measured against established corporate communication practice
  • Make a decision about stakeholder mapping without waiting for a specialist
  • Spot where community engagement is failing before it becomes a finding
  • Review campaign planning and say plainly whether it is working

What the course covers

  • Press release writing
  • Communication auditing
  • Crisis communication
  • Stakeholder mapping
  • Community engagement
  • Campaign planning
  • Media relations

Who should attend

  • marketing managers
  • stakeholder relations officers
  • communications managers
  • spokespeople and media contacts

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

26 to 28 Oct 2026OnlineUSD 900
11 to 13 Jan 2027OnlineUSD 900
22 to 24 Feb 2027OnlineUSD 900
29 to 31 Mar 2027OnlineUSD 900
10 to 12 May 2027Cape TownR13 000
28 to 30 Jun 2027JohannesburgR13 000
26 to 28 Jul 2027JohannesburgR13 000
6 to 8 Sep 2027Cape TownR13 000
11 to 13 Oct 2027OnlineUSD 900
22 to 24 Nov 2027JohannesburgR13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)