Consequence Management for Small and Medium Enterprises
3 days|Delivered on request
Consequence Management for Small and Medium Enterprises takes the discipline and works it through the constraints of this operating context, including service delivery planning, intergovernmental relations and the compliance obligations that come with it. The sector framing is necessary because service delivery failures usually trace back to planning rather than to budget, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with ethics in the public service, council procedure and public finance management in their own organisation.
What delegates leave able to do
- Take ownership of ethics in the public service rather than escalating it, measured against the Municipal Systems Act
- Explain council procedure to someone who does not do the work
- Spot where public finance management is failing before it becomes a finding
- Make a decision about performance management in government without waiting for a specialist
What the course covers
- Service delivery planning
- Intergovernmental relations
- Ethics in the public service
- Council procedure
- Public finance management
- Performance management in government
- Asset management
Who should attend
- departmental heads
- performance management officers
- internal auditors in the public sector
- public sector finance officials
