Consequence Management Masterclass

Public Sector and Municipal Management|5 days|Classroom or live online

This advanced programme assumes delegates already work in the field. It goes past the basics into municipal budgeting, audit action planning and the judgement calls that sit outside the Batho Pele principles. At this level the constraint is rarely knowledge. It is judgement under pressure, which matters because service delivery failures usually trace back to planning rather than to budget. Delegates leave able to work confidently with service delivery planning, records management and ethics in the public service in their own organisation.

What delegates leave able to do

Bring service delivery planning into line with current good practice, measured against the Batho Pele principles
Make a decision about records management without waiting for a specialist
Improve ethics in the public service within their own organisation
Put supply chain compliance in government on a footing they can defend to a reviewer

What the course covers

Municipal budgeting
Audit action planning
Service delivery planning
Records management
Ethics in the public service
Supply chain compliance in government
Public finance management

Who should attend

councillors and committee members
public sector finance officials
departmental heads
supply chain practitioners in government
municipal managers

Fees

South Africa	R18 000
Elsewhere in Africa and the Gulf	USD 1 800
Live online	USD 900

Per delegate, for the full 5 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

16 to 20 Nov 2026	Gaborone	USD 1 800
4 to 8 Jan 2027	Port Louis	USD 1 800
1 to 5 Feb 2027	Johannesburg	R18 000
1 to 5 Mar 2027	Online	USD 900
12 to 16 Apr 2027	Online	USD 900
24 to 28 May 2027	Gaborone	USD 1 800
12 to 16 Jul 2027	Windhoek	USD 1 800
23 to 27 Aug 2027	Lagos	USD 1 800
27 Sep to 1 Oct 2027	Durban	R18 000
1 to 5 Nov 2027	Cape Town	R18 000
29 Nov to 3 Dec 2027	Nairobi	USD 1 800

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)