Consequence Management Masterclass
5 days|Delivered on request
This advanced programme assumes delegates already work in the field. It goes past the basics into municipal budgeting, audit action planning and the judgement calls that sit outside the Batho Pele principles. At this level the constraint is rarely knowledge. It is judgement under pressure, which matters because service delivery failures usually trace back to planning rather than to budget. Delegates leave able to work confidently with service delivery planning, records management and ethics in the public service in their own organisation.
What delegates leave able to do
- Bring service delivery planning into line with current good practice, measured against the Batho Pele principles
- Make a decision about records management without waiting for a specialist
- Improve ethics in the public service within their own organisation
- Put supply chain compliance in government on a footing they can defend to a reviewer
What the course covers
- Municipal budgeting
- Audit action planning
- Service delivery planning
- Records management
- Ethics in the public service
- Supply chain compliance in government
- Public finance management
Who should attend
- councillors and committee members
- public sector finance officials
- departmental heads
- supply chain practitioners in government
- municipal managers
