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069 221 6943

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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Crisis Communication for Non-Specialists

Communications and Public Relations|2 days|Classroom or live online

Crisis Communication for Non-Specialists is built for delegates who need to be useful in this area quickly. It starts at first principles and works through speech writing and issues management without assuming prior specialist training. The programme exists because spokespeople are frequently appointed without ever having been trained, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with crisis communication, communication auditing and stakeholder mapping in their own organisation.

What delegates leave able to do

  • Explain crisis communication to someone who does not do the work, measured against established corporate communication practice
  • Put communication auditing on a footing they can defend to a reviewer
  • Bring stakeholder mapping into line with current good practice
  • Improve media relations within their own organisation

What the course covers

  • Speech writing
  • Issues management
  • Crisis communication
  • Communication auditing
  • Stakeholder mapping
  • Media relations
  • Message development

Who should attend

  • internal communication specialists
  • marketing managers
  • communications managers
  • stakeholder relations officers

Fees

South AfricaR10 000
Elsewhere in Africa and the GulfUSD 1 100
Live onlineUSD 900

Per delegate, for the full 2 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

5 to 6 Oct 2026AccraUSD 1 100
16 to 17 Nov 2026LagosUSD 1 100
1 to 2 Feb 2027NairobiUSD 1 100
22 to 23 Mar 2027OnlineUSD 900
3 to 4 May 2027Cape TownR10 000
14 to 15 Jun 2027PretoriaR10 000
2 to 3 Aug 2027NairobiUSD 1 100
30 to 31 Aug 2027LagosUSD 1 100
11 to 12 Oct 2027KampalaUSD 1 100
8 to 9 Nov 2027OnlineUSD 900

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)