Crisis Communication in the Public Sector

Communications and Public Relations|3 days|Classroom or live online

Crisis Communication in the Public Sector takes the discipline and works it through the constraints of this operating context, including social media strategy, spokesperson training and the compliance obligations that come with it. The sector framing is necessary because spokespeople are frequently appointed without ever having been trained, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with media relations, crisis communication and investor communication in their own organisation.

What delegates leave able to do

Make a decision about media relations without waiting for a specialist, measured against established corporate communication practice
Bring crisis communication into line with current good practice
Improve investor communication within their own organisation
Take ownership of reputation measurement rather than escalating it

What the course covers

Social media strategy
Spokesperson training
Media relations
Crisis communication
Investor communication
Reputation measurement
Content planning

Who should attend

public relations practitioners
corporate affairs managers
communications managers
spokespeople and media contacts

Fees

South Africa	R13 000
Elsewhere in Africa and the Gulf	USD 1 500
Live online	USD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

9 to 11 Nov 2026	Dubai	USD 1 500
1 to 3 Feb 2027	Windhoek	USD 1 500
8 to 10 Mar 2027	Nairobi	USD 1 500
26 to 28 Apr 2027	Online	USD 900
31 May to 2 Jun 2027	Cape Town	R13 000
12 to 14 Jul 2027	Cape Town	R13 000
23 to 25 Aug 2027	Cape Town	R13 000
20 to 22 Sep 2027	Pretoria	R13 000
8 to 10 Nov 2027	Durban	R13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)