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069 221 6943

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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Crisis Communication Masterclass

Communications and Public Relations|5 days|Classroom or live online

This advanced programme assumes delegates already work in the field. It goes past the basics into stakeholder mapping, investor communication and the judgement calls that sit outside stakeholder mapping methodology. At this level the constraint is rarely knowledge. It is judgement under pressure, which matters because internal communication failures surface later as engagement and retention problems. Delegates leave able to work confidently with spokesperson training, issues management and message development in their own organisation.

What delegates leave able to do

  • Explain spokesperson training to someone who does not do the work, measured against stakeholder mapping methodology
  • Put issues management on a footing they can defend to a reviewer
  • Make a decision about message development without waiting for a specialist
  • Take ownership of campaign planning rather than escalating it

What the course covers

  • Stakeholder mapping
  • Investor communication
  • Spokesperson training
  • Issues management
  • Message development
  • Campaign planning
  • Crisis communication

Who should attend

  • executives who face media
  • corporate affairs managers
  • spokespeople and media contacts
  • internal communication specialists
  • public relations practitioners

Fees

South AfricaR18 000
Elsewhere in Africa and the GulfUSD 1 800
Live onlineUSD 900

Per delegate, for the full 5 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

5 to 9 Oct 2026KigaliUSD 1 800
16 to 20 Nov 2026LagosUSD 1 800
25 to 29 Jan 2027NairobiUSD 1 800
1 to 5 Mar 2027OnlineUSD 900
19 to 23 Apr 2027NairobiUSD 1 800
17 to 21 May 2027Cape TownR18 000
5 to 9 Jul 2027NairobiUSD 1 800
9 to 13 Aug 2027DurbanR18 000
27 Sep to 1 Oct 2027LagosUSD 1 800
15 to 19 Nov 2027PretoriaR18 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)