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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Crisis Communication
Communications and Public Relations|3 days|Classroom or live online
This Crisis Communication programme gives delegates a working command of community engagement and communication auditing, grounded in recognised crisis communication protocols. Organisations invest here because an organisation's reputation is now formed faster than its communications function can respond. Delegates leave able to work confidently with interview technique, stakeholder mapping and brand positioning in their own organisation.
What delegates leave able to do
- Make a decision about interview technique without waiting for a specialist, measured against recognised crisis communication protocols
- Improve stakeholder mapping within their own organisation
- Take ownership of brand positioning rather than escalating it
- Bring spokesperson training into line with current good practice
What the course covers
- Community engagement
- Communication auditing
- Interview technique
- Stakeholder mapping
- Brand positioning
- Spokesperson training
- Media relations
Who should attend
- communications managers
- internal communication specialists
- corporate affairs managers
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 11 to 13 Jan 2027 | Pretoria | R13 000 |
| 22 to 24 Feb 2027 | Nairobi | USD 1 500 |
| 5 to 7 Apr 2027 | Pretoria | R13 000 |
| 3 to 5 May 2027 | Online | USD 900 |
| 7 to 9 Jun 2027 | Pretoria | R13 000 |
| 5 to 7 Jul 2027 | Johannesburg | R13 000 |
| 9 to 11 Aug 2027 | Port Louis | USD 1 500 |
| 20 to 22 Sep 2027 | Harare | USD 1 500 |
| 1 to 3 Nov 2027 | Pretoria | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)