Fundamentals of Consumer Protection Law
2 days|Delivered on request
Fundamentals of Consumer Protection Law is built for delegates who need to be useful in this area quickly. It starts at first principles and works through company secretarial practice and arbitration and mediation without assuming prior specialist training. The programme exists because commercial teams routinely sign obligations that legal only sees after a dispute, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with dispute resolution, regulatory compliance and service level agreements in their own organisation.
What delegates leave able to do
- Take ownership of dispute resolution rather than escalating it, measured against King IV
- Spot where regulatory compliance is failing before it becomes a finding
- Make a decision about service level agreements without waiting for a specialist
- Put cross-border contracting on a footing they can defend to a reviewer
What the course covers
- Company secretarial practice
- Arbitration and mediation
- Dispute resolution
- Regulatory compliance
- Service level agreements
- Cross-border contracting
- Contract lifecycle management
Who should attend
- commercial managers who sign contracts
- company secretaries
- legal advisors
- compliance officers
