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069 221 6943

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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Fundamentals of Consumer Protection Law

Legal, Contracts and Governance|2 days|Classroom or live online

Fundamentals of Consumer Protection Law is built for delegates who need to be useful in this area quickly. It starts at first principles and works through company secretarial practice and arbitration and mediation without assuming prior specialist training. The programme exists because commercial teams routinely sign obligations that legal only sees after a dispute, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with dispute resolution, regulatory compliance and service level agreements in their own organisation.

What delegates leave able to do

  • Take ownership of dispute resolution rather than escalating it, measured against King IV
  • Spot where regulatory compliance is failing before it becomes a finding
  • Make a decision about service level agreements without waiting for a specialist
  • Put cross-border contracting on a footing they can defend to a reviewer

What the course covers

  • Company secretarial practice
  • Arbitration and mediation
  • Dispute resolution
  • Regulatory compliance
  • Service level agreements
  • Cross-border contracting
  • Contract lifecycle management

Who should attend

  • commercial managers who sign contracts
  • company secretaries
  • legal advisors
  • compliance officers

Fees

South AfricaR10 000
Elsewhere in Africa and the GulfUSD 1 100
Live onlineUSD 900

Per delegate, for the full 2 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

2 to 3 Nov 2026JohannesburgR10 000
30 Nov to 1 Dec 2026OnlineUSD 900
4 to 5 Jan 2027PretoriaR10 000
22 to 23 Feb 2027Cape TownR10 000
29 to 30 Mar 2027PretoriaR10 000
17 to 18 May 2027Dar es SalaamUSD 1 100
28 to 29 Jun 2027OnlineUSD 900
2 to 3 Aug 2027NairobiUSD 1 100
13 to 14 Sep 2027DubaiUSD 1 100
25 to 26 Oct 2027KampalaUSD 1 100
22 to 23 Nov 2027OnlineUSD 900

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)