Skip to content

Training across Africa, the Middle East and live online

069 221 6943

ISP TrainingsInnovative Special Projects

Arrow keys to moveEnter to openEsc to close

Print this page or save it as a PDF to circulate internally.

Back to the course
Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Fundamentals of Crisis Communication

Communications and Public Relations|2 days|Classroom or live online

Fundamentals of Crisis Communication is built for delegates who need to be useful in this area quickly. It starts at first principles and works through issues management and community engagement without assuming prior specialist training. The programme exists because an organisation's reputation is now formed faster than its communications function can respond, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with social media strategy, speech writing and campaign planning in their own organisation.

What delegates leave able to do

  • Improve social media strategy within their own organisation, measured against stakeholder mapping methodology
  • Spot where speech writing is failing before it becomes a finding
  • Review campaign planning and say plainly whether it is working
  • Explain content planning to someone who does not do the work

What the course covers

  • Issues management
  • Community engagement
  • Social media strategy
  • Speech writing
  • Campaign planning
  • Content planning
  • Internal communication

Who should attend

  • stakeholder relations officers
  • spokespeople and media contacts
  • executives who face media
  • marketing managers

Fees

South AfricaR10 000
Elsewhere in Africa and the GulfUSD 1 100
Live onlineUSD 900

Per delegate, for the full 2 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

16 to 17 Nov 2026KampalaUSD 1 100
25 to 26 Jan 2027OnlineUSD 900
22 to 23 Feb 2027JohannesburgR10 000
5 to 6 Apr 2027JohannesburgR10 000
17 to 18 May 2027PretoriaR10 000
28 to 29 Jun 2027OnlineUSD 900
2 to 3 Aug 2027PretoriaR10 000
6 to 7 Sep 2027PretoriaR10 000
18 to 19 Oct 2027OnlineUSD 900
15 to 16 Nov 2027JohannesburgR10 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)