Skip to content

Training across Africa, the Middle East and live online

069 221 6943

ISP TrainingsInnovative Special Projects

Arrow keys to moveEnter to openEsc to close

Print this page or save it as a PDF to circulate internally.

Back to the course
Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Fundamentals of Internal Communication

Communications and Public Relations|2 days|Classroom or live online

Fundamentals of Internal Communication is built for delegates who need to be useful in this area quickly. It starts at first principles and works through brand positioning and interview technique without assuming prior specialist training. The programme exists because spokespeople are frequently appointed without ever having been trained, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with communication auditing, crisis communication and content planning in their own organisation.

What delegates leave able to do

  • Take ownership of communication auditing rather than escalating it, measured against recognised crisis communication protocols
  • Put crisis communication on a footing they can defend to a reviewer
  • Make a decision about content planning without waiting for a specialist
  • Explain spokesperson training to someone who does not do the work

What the course covers

  • Brand positioning
  • Interview technique
  • Communication auditing
  • Crisis communication
  • Content planning
  • Spokesperson training
  • Investor communication

Who should attend

  • stakeholder relations officers
  • marketing managers
  • internal communication specialists
  • communications managers

Fees

South AfricaR10 000
Elsewhere in Africa and the GulfUSD 1 100
Live onlineUSD 900

Per delegate, for the full 2 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

5 to 6 Oct 2026OnlineUSD 900
23 to 24 Nov 2026LagosUSD 1 100
1 to 2 Feb 2027Port LouisUSD 1 100
22 to 23 Mar 2027DurbanR10 000
10 to 11 May 2027Cape TownR10 000
7 to 8 Jun 2027LusakaUSD 1 100
19 to 20 Jul 2027LusakaUSD 1 100
6 to 7 Sep 2027CairoUSD 1 100
4 to 5 Oct 2027OnlineUSD 900
8 to 9 Nov 2027Cape TownR10 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)