Fundamentals of Service Level Agreements
2 days|Delivered on request
Fundamentals of Service Level Agreements is built for delegates who need to be useful in this area quickly. It starts at first principles and works through board procedure and arbitration and mediation without assuming prior specialist training. The programme exists because regulators have moved from guidance to enforcement across several sectors, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with commercial law fundamentals, company secretarial practice and contract lifecycle management in their own organisation.
What delegates leave able to do
- Review commercial law fundamentals and say plainly whether it is working, measured against POPIA
- Take ownership of company secretarial practice rather than escalating it
- Make a decision about contract lifecycle management without waiting for a specialist
- Improve contract interpretation within their own organisation
What the course covers
- Board procedure
- Arbitration and mediation
- Commercial law fundamentals
- Company secretarial practice
- Contract lifecycle management
- Contract interpretation
- Dispute resolution
Who should attend
- commercial managers who sign contracts
- compliance officers
- company secretaries
- governance practitioners
