Issues Management Auditing and Assurance

Communications and Public Relations|3 days|Classroom or live online

This programme is written from the assurance side. Delegates learn to test whether message development and reputation measurement are working as claimed, and how to evidence the conclusion. Assurance work is under scrutiny because internal communication failures surface later as engagement and retention problems. Delegates leave able to work confidently with internal communication, brand positioning and communication auditing in their own organisation.

What delegates leave able to do

Explain internal communication to someone who does not do the work, measured against established corporate communication practice
Put brand positioning on a footing they can defend to a reviewer
Improve communication auditing within their own organisation
Review content planning and say plainly whether it is working

What the course covers

Message development
Reputation measurement
Internal communication
Brand positioning
Communication auditing
Content planning
Investor communication

Who should attend

corporate affairs managers
spokespeople and media contacts
marketing managers
public relations practitioners
stakeholder relations officers

Fees

South Africa	R13 000
Elsewhere in Africa and the Gulf	USD 1 500
Live online	USD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

9 to 11 Nov 2026	Dar es Salaam	USD 1 500
18 to 20 Jan 2027	Port Louis	USD 1 500
1 to 3 Mar 2027	Kampala	USD 1 500
5 to 7 Apr 2027	Lagos	USD 1 500
17 to 19 May 2027	Johannesburg	R13 000
5 to 7 Jul 2027	Pretoria	R13 000
9 to 11 Aug 2027	Cairo	USD 1 500
13 to 15 Sep 2027	Johannesburg	R13 000
25 to 27 Oct 2027	Johannesburg	R13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)