Issues Management in the Public Sector

Communications and Public Relations|3 days|Classroom or live online

Issues Management in the Public Sector takes the discipline and works it through the constraints of this operating context, including brand positioning, spokesperson training and the compliance obligations that come with it. The sector framing is necessary because spokespeople are frequently appointed without ever having been trained, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with investor communication, stakeholder mapping and press release writing in their own organisation.

What delegates leave able to do

Put investor communication on a footing they can defend to a reviewer, measured against recognised crisis communication protocols
Review stakeholder mapping and say plainly whether it is working
Explain press release writing to someone who does not do the work
Bring communication auditing into line with current good practice

What the course covers

Brand positioning
Spokesperson training
Investor communication
Stakeholder mapping
Press release writing
Communication auditing
Content planning

Who should attend

marketing managers
internal communication specialists
executives who face media
spokespeople and media contacts

Fees

South Africa	R13 000
Elsewhere in Africa and the Gulf	USD 1 500
Live online	USD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

26 to 28 Oct 2026	Lagos	USD 1 500
30 Nov to 2 Dec 2026	Cape Town	R13 000
8 to 10 Feb 2027	Johannesburg	R13 000
15 to 17 Mar 2027	Accra	USD 1 500
19 to 21 Apr 2027	Johannesburg	R13 000
31 May to 2 Jun 2027	Gaborone	USD 1 500
5 to 7 Jul 2027	Dar es Salaam	USD 1 500
16 to 18 Aug 2027	Nairobi	USD 1 500
27 to 29 Sep 2027	Cape Town	R13 000
8 to 10 Nov 2027	Durban	R13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)