Issues Management Masterclass

Communications and Public Relations|5 days|Classroom or live online

This advanced programme assumes delegates already work in the field. It goes past the basics into content planning, issues management and the judgement calls that sit outside established corporate communication practice. At this level the constraint is rarely knowledge. It is judgement under pressure, which matters because internal communication failures surface later as engagement and retention problems. Delegates leave able to work confidently with speech writing, internal communication and press release writing in their own organisation.

What delegates leave able to do

Spot where speech writing is failing before it becomes a finding, measured against established corporate communication practice
Review internal communication and say plainly whether it is working
Explain press release writing to someone who does not do the work
Take ownership of social media strategy rather than escalating it

What the course covers

Content planning
Issues management
Speech writing
Internal communication
Press release writing
Social media strategy
Communication auditing

Who should attend

public relations practitioners
marketing managers
internal communication specialists
executives who face media
corporate affairs managers

Fees

South Africa	R18 000
Elsewhere in Africa and the Gulf	USD 1 800
Live online	USD 900

Per delegate, for the full 5 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

26 to 30 Oct 2026	Durban	R18 000
11 to 15 Jan 2027	Pretoria	R18 000
22 to 26 Feb 2027	Cape Town	R18 000
29 Mar to 2 Apr 2027	Dubai	USD 1 800
10 to 14 May 2027	Harare	USD 1 800
14 to 18 Jun 2027	Durban	R18 000
26 to 30 Jul 2027	Dar es Salaam	USD 1 800
6 to 10 Sep 2027	Lagos	USD 1 800
18 to 22 Oct 2027	Pretoria	R18 000
15 to 19 Nov 2027	Online	USD 900

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)