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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Issues Management Reporting and Analytics
Communications and Public Relations|3 days|Classroom or live online
Issues Management Reporting and Analytics focuses on the measurement layer: what to count, what it means and how to present it. Delegates work through press release writing and reputation measurement and the reporting built on top of them. The reporting layer matters because an organisation's reputation is now formed faster than its communications function can respond. Delegates leave able to work confidently with internal communication, brand positioning and stakeholder mapping in their own organisation.
What delegates leave able to do
- Make a decision about internal communication without waiting for a specialist, measured against recognised crisis communication protocols
- Spot where brand positioning is failing before it becomes a finding
- Review stakeholder mapping and say plainly whether it is working
- Bring issues management into line with current good practice
What the course covers
- Press release writing
- Reputation measurement
- Internal communication
- Brand positioning
- Stakeholder mapping
- Issues management
- Communication auditing
Who should attend
- stakeholder relations officers
- marketing managers
- internal communication specialists
- executives who face media
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 5 to 7 Oct 2026 | Cape Town | R13 000 |
| 16 to 18 Nov 2026 | Windhoek | USD 1 500 |
| 8 to 10 Feb 2027 | Cape Town | R13 000 |
| 8 to 10 Mar 2027 | Durban | R13 000 |
| 26 to 28 Apr 2027 | Johannesburg | R13 000 |
| 31 May to 2 Jun 2027 | Cape Town | R13 000 |
| 28 to 30 Jun 2027 | Johannesburg | R13 000 |
| 26 to 28 Jul 2027 | Nairobi | USD 1 500 |
| 30 Aug to 1 Sep 2027 | Pretoria | R13 000 |
| 11 to 13 Oct 2027 | Johannesburg | R13 000 |
| 15 to 17 Nov 2027 | Online | USD 900 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)