Print this page or save it as a PDF to circulate internally.
Back to the course
Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Issues Management: Tools and Techniques
Communications and Public Relations|3 days|Classroom or live online
This is a hands-on programme. Delegates spend most of the time working through community engagement and internal communication on live scenarios rather than listening to theory about them. The practical emphasis is deliberate: internal communication failures surface later as engagement and retention problems, and reading about the method has repeatedly proved insufficient. Delegates leave able to work confidently with campaign planning, message development and reputation measurement in their own organisation.
What delegates leave able to do
- Put campaign planning on a footing they can defend to a reviewer, measured against stakeholder mapping methodology
- Take ownership of message development rather than escalating it
- Make a decision about reputation measurement without waiting for a specialist
- Spot where issues management is failing before it becomes a finding
What the course covers
- Community engagement
- Internal communication
- Campaign planning
- Message development
- Reputation measurement
- Issues management
- Brand positioning
Who should attend
- marketing managers
- corporate affairs managers
- communications managers
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 19 to 21 Oct 2026 | Kampala | USD 1 500 |
| 25 to 27 Jan 2027 | Online | USD 900 |
| 1 to 3 Mar 2027 | Online | USD 900 |
| 5 to 7 Apr 2027 | Accra | USD 1 500 |
| 3 to 5 May 2027 | Durban | R13 000 |
| 7 to 9 Jun 2027 | Online | USD 900 |
| 12 to 14 Jul 2027 | Durban | R13 000 |
| 23 to 25 Aug 2027 | Pretoria | R13 000 |
| 4 to 6 Oct 2027 | Pretoria | R13 000 |
| 15 to 17 Nov 2027 | Pretoria | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)