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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Issues Management
Communications and Public Relations|3 days|Classroom or live online
This Issues Management programme gives delegates a working command of crisis communication and investor communication, grounded in recognised crisis communication protocols. Organisations invest here because an organisation's reputation is now formed faster than its communications function can respond. Delegates leave able to work confidently with community engagement, reputation measurement and interview technique in their own organisation.
What delegates leave able to do
- Improve community engagement within their own organisation, measured against recognised crisis communication protocols
- Put reputation measurement on a footing they can defend to a reviewer
- Bring interview technique into line with current good practice
- Review communication auditing and say plainly whether it is working
What the course covers
- Crisis communication
- Investor communication
- Community engagement
- Reputation measurement
- Interview technique
- Communication auditing
- Campaign planning
Who should attend
- executives who face media
- public relations practitioners
- spokespeople and media contacts
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 23 to 25 Nov 2026 | Port Louis | USD 1 500 |
| 4 to 6 Jan 2027 | Pretoria | R13 000 |
| 15 to 17 Feb 2027 | Pretoria | R13 000 |
| 22 to 24 Mar 2027 | Pretoria | R13 000 |
| 10 to 12 May 2027 | Nairobi | USD 1 500 |
| 7 to 9 Jun 2027 | Pretoria | R13 000 |
| 26 to 28 Jul 2027 | Cape Town | R13 000 |
| 13 to 15 Sep 2027 | Pretoria | R13 000 |
| 11 to 13 Oct 2027 | Lusaka | USD 1 500 |
| 15 to 17 Nov 2027 | Pretoria | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)