Issues Management
3 days|Delivered on request
This Issues Management programme gives delegates a working command of crisis communication and investor communication, grounded in recognised crisis communication protocols. Organisations invest here because an organisation's reputation is now formed faster than its communications function can respond. Delegates leave able to work confidently with community engagement, reputation measurement and interview technique in their own organisation.
What delegates leave able to do
- Improve community engagement within their own organisation, measured against recognised crisis communication protocols
- Put reputation measurement on a footing they can defend to a reviewer
- Bring interview technique into line with current good practice
- Review communication auditing and say plainly whether it is working
What the course covers
- Crisis communication
- Investor communication
- Community engagement
- Reputation measurement
- Interview technique
- Communication auditing
- Campaign planning
Who should attend
- executives who face media
- public relations practitioners
- spokespeople and media contacts
