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069 221 6943

ISP TrainingsInnovative Special Projects

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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Leading Community Relations Teams

Communications and Public Relations|3 days|Classroom or live online

This programme is for the person accountable for the work rather than the person doing it. It covers community engagement and communication auditing from the position of someone who must review, approve and answer for the output. Managers carry this because spokespeople are frequently appointed without ever having been trained, and the accountability does not delegate cleanly. Delegates leave able to work confidently with issues management, stakeholder mapping and media relations in their own organisation.

What delegates leave able to do

  • Explain issues management to someone who does not do the work, measured against established corporate communication practice
  • Make a decision about stakeholder mapping without waiting for a specialist
  • Put media relations on a footing they can defend to a reviewer
  • Bring message development into line with current good practice

What the course covers

  • Community engagement
  • Communication auditing
  • Issues management
  • Stakeholder mapping
  • Media relations
  • Message development
  • Press release writing

Who should attend

  • public relations practitioners
  • corporate affairs managers
  • communications managers
  • internal communication specialists
  • executives who face media

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

16 to 18 Nov 2026PretoriaR13 000
1 to 3 Feb 2027JohannesburgR13 000
8 to 10 Mar 2027JohannesburgR13 000
12 to 14 Apr 2027WindhoekUSD 1 500
10 to 12 May 2027NairobiUSD 1 500
7 to 9 Jun 2027AccraUSD 1 500
26 to 28 Jul 2027JohannesburgR13 000
30 Aug to 1 Sep 2027HarareUSD 1 500
4 to 6 Oct 2027JohannesburgR13 000
22 to 24 Nov 2027JohannesburgR13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)