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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Leading Community Relations Teams
Communications and Public Relations|3 days|Classroom or live online
This programme is for the person accountable for the work rather than the person doing it. It covers community engagement and communication auditing from the position of someone who must review, approve and answer for the output. Managers carry this because spokespeople are frequently appointed without ever having been trained, and the accountability does not delegate cleanly. Delegates leave able to work confidently with issues management, stakeholder mapping and media relations in their own organisation.
What delegates leave able to do
- Explain issues management to someone who does not do the work, measured against established corporate communication practice
- Make a decision about stakeholder mapping without waiting for a specialist
- Put media relations on a footing they can defend to a reviewer
- Bring message development into line with current good practice
What the course covers
- Community engagement
- Communication auditing
- Issues management
- Stakeholder mapping
- Media relations
- Message development
- Press release writing
Who should attend
- public relations practitioners
- corporate affairs managers
- communications managers
- internal communication specialists
- executives who face media
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 16 to 18 Nov 2026 | Pretoria | R13 000 |
| 1 to 3 Feb 2027 | Johannesburg | R13 000 |
| 8 to 10 Mar 2027 | Johannesburg | R13 000 |
| 12 to 14 Apr 2027 | Windhoek | USD 1 500 |
| 10 to 12 May 2027 | Nairobi | USD 1 500 |
| 7 to 9 Jun 2027 | Accra | USD 1 500 |
| 26 to 28 Jul 2027 | Johannesburg | R13 000 |
| 30 Aug to 1 Sep 2027 | Harare | USD 1 500 |
| 4 to 6 Oct 2027 | Johannesburg | R13 000 |
| 22 to 24 Nov 2027 | Johannesburg | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)