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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Leading Crisis Communication Teams
Communications and Public Relations|3 days|Classroom or live online
This programme is for the person accountable for the work rather than the person doing it. It covers internal communication and press release writing from the position of someone who must review, approve and answer for the output. Managers carry this because internal communication failures surface later as engagement and retention problems, and the accountability does not delegate cleanly. Delegates leave able to work confidently with spokesperson training, message development and brand positioning in their own organisation.
What delegates leave able to do
- Improve spokesperson training within their own organisation, measured against stakeholder mapping methodology
- Make a decision about message development without waiting for a specialist
- Spot where brand positioning is failing before it becomes a finding
- Bring issues management into line with current good practice
What the course covers
- Internal communication
- Press release writing
- Spokesperson training
- Message development
- Brand positioning
- Issues management
- Social media strategy
Who should attend
- stakeholder relations officers
- communications managers
- spokespeople and media contacts
- public relations practitioners
- corporate affairs managers
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 16 to 18 Nov 2026 | Kampala | USD 1 500 |
| 4 to 6 Jan 2027 | Durban | R13 000 |
| 8 to 10 Feb 2027 | Durban | R13 000 |
| 15 to 17 Mar 2027 | Johannesburg | R13 000 |
| 26 to 28 Apr 2027 | Dar es Salaam | USD 1 500 |
| 7 to 9 Jun 2027 | Cape Town | R13 000 |
| 26 to 28 Jul 2027 | Dubai | USD 1 500 |
| 30 Aug to 1 Sep 2027 | Johannesburg | R13 000 |
| 11 to 13 Oct 2027 | Online | USD 900 |
| 15 to 17 Nov 2027 | Pretoria | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)